Privacy Policy

Last updated: May 26, 2025

1. Introduction

Js24/7 Caregiving (“we,” “us” or “our”) is committed to protecting the privacy of the individuals (“you,” “your”) who use our in-home care services and visit our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us in person, by phone, or online.

2. Information We Collect

Personal Identifiers: name, date of birth, address, phone number, email address

  • Health & Care Details: medical history, medications, care plans, emergency contacts

  • Payment & Billing: insurance information, credit/debit card details, billing address

  • Usage Data: IP address, browser type, device information, pages visited, time stamps

  • Communications: records of calls, emails, chat messages, appointment requests


3. How We Use Your Information

Service Delivery: to design and provide personalized care plans, schedule visits, manage medication reminders, and arrange transportation

  • Billing & Payments: to process payments, insurance claims, and invoices

  • Communications: to respond to inquiries, send appointment reminders, conduct satisfaction surveys, and share company updates

  • Compliance & Safety: to verify caregiver qualifications, conduct background checks, comply with licensing regulations, and ensure client safety

  • Improvement & Analytics: to analyze service usage, improve our offerings, and tailor our marketing

4. Cookies & Tracking Technologies

We may use cookies, web beacons, and similar technologies on our website to:

  • Remember your preferences and login status

  • Analyze traffic and usage patterns

  • Deliver targeted content and advertising

You can disable cookies in your browser settings, but some features of our site may not function properly.

5. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last updated" date at the beginning of the policy will be revised accordingly. Please review this policy periodically to stay informed of our practices.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at js24/7caregiving.com. By using our Platform, you agree to the terms of this Privacy Policy. If you do not agree with the terms herein, please do not use our services.